You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. You must recieve an RA# (Return Authorization Number) prior to shipping the product back to HITECH Outdoors.
We can ship to virtually any address in the US and Canada. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight & size-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
If you find a lower price on any product we stock, we would like the opportunity to match it. We realize that price is a critical concern for all our valued customers. Our goal is to eliminate this concern by assuring you that by choosing HITEC Outdoors you're getting the best price and best products avaliable.
Simply inform us with the online site or sales flyer where you found the better price; once price and source are confirmed, and the following parameters maintained, HITEC Outdoors will match it! As should be expected, there are some common sense boundaries that apply. We must be able to verify the lower price through a valid online website (any Ebay auctions, craigslist, VCI, etc. are examples of sites that we do not price match).
Lower prices that cannot be confirmed will not be honored. A price match can only be applied for an item with the same specifications as the item on the competitor's site. In addition, if the competitor assesses a shipping cost with the price of the item we will match the total price of the item and shipping. We reserve the right to confirm lower prices before any final HITEC Outdoors sale. The source of a lower price must come from an authorized dealer within the United States of the product in question (i.e., authorized Lowrance, MinnKota, Hummingbird, Shimano, Daiwa, etc. dealer). If the price does not come from an authorized online source, current HITEC Outdoors prices will stand.